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Accessibility Statement

Last updated on October 10, 2026

Reviewed and approved by Dr. Cameron Freelove, DDS, MS.

Commitment

Freelove Orthodontics & Smile Design is committed to making the website and the physical office accessible to all patients, including those with disabilities. The practice believes that orthodontic care should be available to everyone, and that starts with making sure every family can find the practice, learn about its services, and schedule an appointment without barriers.

Website Accessibility

The Freelove Orthodontics & Smile Design website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level.

Ongoing accessibility efforts include semantic HTML structure with proper heading hierarchy, descriptive alt text on all images, sufficient color contrast ratios between text and backgrounds, keyboard-navigable menus and interactive elements (including FAQ accordions), ARIA labels on buttons, navigation landmarks, and form fields, resizable text that works up to 200% zoom without content loss, and no content that relies solely on color to convey information.

The site is tested with screen readers (VoiceOver, NVDA) and keyboard-only navigation. New pages and features are tested for accessibility before publishing.

Known Limitations

Some third-party content embedded on the site, including Google Maps iframes, the Greyfinch scheduling widget, and certain financing application forms, is controlled by those third-party providers. Freelove Orthodontics & Smile Design cannot guarantee that embedded third-party content meets WCAG 2.1 AA standards.

Patients who encounter difficulty with any third-party widget should call or text Kent (253) 852-7331 Sammamish (425) 651-2778 for direct assistance.

PDF documents on the site may not be fully accessible. Patients who need information from a PDF in an alternative format should contact the office for a replacement.

Office Accessibility

The Freelove Orthodontics & Smile Design office at 10920 SE 208th St, STE 4, Kent, WA 98031 provides wheelchair-accessible parking, and wheelchair-accessible exam chairs. Patients with specific accessibility needs should notify the scheduling team when they schedule so the practice can prepare accordingly. The Sammamish office at 3014 Issaquah-Pine Lake Rd SE, Suite B, Sammamish, WA 98075 offers the same wheelchair-accessible parking and exam access.

Communication Accessibility

Freelove Orthodontics & Smile Design accommodates patients who need communication support. Patients who need materials in large print or an alternative format should notify the office. Relay-service callers are welcome and the practice will allow the time needed to communicate clearly.

Feedback and Assistance

Freelove Orthodontics & Smile Design welcomes feedback about the accessibility of the website and the office. Patients who encounter a barrier, have difficulty accessing any content, or need information in an alternative format should contact the practice:

Freelove Orthodontics & Smile Design
(253) 852-7331 (Kent) · (425) 651-2778 (Sammamish)
Contact form
10920 SE 208th St, STE 4, Kent, WA 98031 · 3014 Issaquah-Pine Lake Rd SE, Suite B, Sammamish, WA 98075

The practice aims to respond to accessibility feedback within 5 business days and to resolve identified issues as quickly as possible.

Ongoing Improvements

Accessibility is not a one-time project at Freelove Orthodontics & Smile Design. The site is reviewed for accessibility issues when new pages are published, when design changes are made, and during periodic site-wide audits. Clinical content is reviewed by Cameron Freelove, and web content follows the methodology described on the Editorial Standards page.