Freelove Orthodontics Privacy Policy

Last Updated: June 6, 2025

Freelove Orthodontics (“we,” “us,” or “our”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our office, including through our website at https://freeloveorthodontics.com/, as well as through phone, text, in-person visits, or email. By using our site and services, you consent to the practices described below.

Contact Information

Freelove Orthodontics Kent
10920 SE 208th St
STE 4
Kent, WA 98031
Call: (253) 852-7331
Text: (253) 852-7331
Email: office@freeloveorthodontics.com

Freelove Orthodontics Sammamish
3014 Issaquah-Pine Lake Rd SE
Suite B
Sammamish, WA 98075
Call: (425) 651-2778
Text: (425) 651-2778
Email: sammamish@freeloveorthodontics.com

What Personal Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number (including for call and text)
  • Mailing address
  • Date of birth or age
  • Health or medical information necessary for your orthodontic care
  • Communication history (such as emails, texts, and call details)
  • IP address and browser/device details when you use our website

Why We Collect Your Information

We collect your information in order to:

  • Provide orthodontic care and manage your treatment
  • Schedule, confirm, and remind you about appointments (including via text)
  • Respond to your requests, questions, and feedback
  • Improve our services and website experience
  • Comply with legal and regulatory obligations

How We Use Your Information

Your information is used only for purposes directly related to your care, communication, and support as a patient or site visitor.

  • We do not sell or rent your personal information.
  • Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

If we share your data with trusted third-party service providers (such as companies that send appointment reminders on our behalf), they are only authorized to use it to provide services you’ve requested and must safeguard your privacy.

SMS (Text Message) Communication

By providing your mobile number, you consent to receive SMS/text messages (such as appointment reminders or practice updates) from Freelove Orthodontics. Message frequency varies; standard message and data rates may apply.

How to Opt In:

  • Provide your mobile number on a registration form (online or in-person), check a consent box, or reply to a double opt-in text, if used.

How to Opt Out:

Once you opt out, you will no longer receive SMS communications from us, except as required to confirm your opt-out request.

Do We Share or Sell Your Information?

  • We do not sell, share, or rent your personal information to any third parties or affiliates for marketing purposes.
  • We may share your information only with trusted vendors who help deliver our patient services (such as appointment communications), under strict contracts protecting your privacy.
  • We do not transfer your information internationally. If this changes, we will update this policy and notify you as required.

Your Rights Over Your Data

You have the right to:

  • Request access to the personal information we hold about you
  • Request corrections or updates to your data
  • Request deletion of your information, as allowed by law
  • Withdraw your consent to receive communications at any time

How to Exercise Your Rights

You may exercise any of these rights by contacting us:

You may also reply “STOP” to any text message to opt out of SMS.

Data Security

Freelove Orthodontics uses administrative, technical, and physical security measures to protect your personal information. No method of electronic communication or storage is absolutely secure, but we work to safeguard your data responsibly.

Cookies & Website Analytics

Our website may use cookies or analytics to enhance user experience and collect site usage data. No personal or mobile information collected with these tools is shared for marketing or advertising.

Our website may link to external sites. We are not responsible for their privacy practices. We encourage you to review the privacy policy of any site you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted at https://freeloveorthodontics.com/privacy-policy/. Please check this page periodically for updates.

For questions about this policy or your data, please contact us using the information above.